Support
Contact our P2P team
Questions about trades, escrow, or your account? Reach out - we typically respond within one business day.
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Describe your issue and we will route it to the right specialist.
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Live buy offers
Verified sellers worldwide post rates and payment terms. Compare offers and open a trade when the price fits.
Frequently asked questions
Everything you need to know about P2P trading on Bitnnock. Contact us if your question is not listed.
Trading fees vary by offer and role (buyer or seller). The exact fee is always shown on the offer and in the trade summary before you confirm - there are no hidden charges added after the fact.
Complete registration, fund your wallet (for sell offers), then go to Dashboard → Post offer. Set your crypto, payment method, margin or fixed price, and limits.
No. Bitnnock does not require KYC to register, trade, or withdraw. Escrow and dispute resolution keep every trade secure without needing your identity documents.
Supported payment methods vary by offer and country - options include bank transfers, mobile money, digital wallets (PayPal, Wise, Cash App, Zelle), remittance services (MoneyGram, Western Union, Ria), and cash in person. Filter listings by payment method to find one that works for you.
The seller funds crypto into Bitnnock escrow before the buyer pays anything. Once the buyer sends payment and marks the trade paid, the seller verifies it and releases the crypto. Either side can open a dispute if something goes wrong.
Bitnnock is a peer-to-peer marketplace where you buy and sell crypto directly with other users. Escrow holds the crypto until payment is confirmed - so neither side has to trust a stranger.